Just Joy Designs Greeting Cards Logo

Frequently Asked Questions

Do you sell to trade?

We sure do! We love working with businesses of any size which means there is no order too big or too small.

We are more that happy to work with you to create custom designs and, in some circumstances can offer exclusivity.

Please email us to request an e-catalogue or ask any questions via email.

Do you do custom orders?

We are more than happy to customise any of our designs for your order. Whether that be a slight tweak on the wording on the front or if you’d like to add a message inside. We can also post direct to the receiver. Please provide all details at the checkout or contact us via email.

Do you ship to the European Union?

At this time we cannot ship to the EU from our website due to changes that came into force on 1st July 2021. However, we can ship to the EU if you shop from our Etsy shop - please click here to access.

Are your products recyclable?

Our products and packing are 100% recyclable and do not contain any plastic.

Are you sustainable?

All of our cards are printed on FSC certified stock & come with an FSC certified matte white envelope, meaning our products are from responsibly managed forests and are fully recyclable.

At this time each card is printed to order meaning we have no waste. Any previous stock or imperfect cards are kept and sold at a reduced price as ‘seconds’.

Where do you manufacture?

We are a small business based in North Yorkshire, UK. All our cards are printed in our studio and materials are sourced from UK companies. This helps us support local and keep our carbon footprint down

How do you ship?

We ship all cards to the UK by first or second class Royal Mail. Deliveries to the rest of the world are sent by Royal Mail International Standard, unless otherwise specified.

If you have placed your order before 2pm on a working day, your order will normally be shipped the same day for next working day delivery. Greeting cards bought after 2pm will be posted next working day.

We use board backed envelopes to protect the card during transit.