Just Joy Designs Wedding Stationery Logo
×

Terms & Conditions

Please note, we advise all customers to carefully read the below Terms & Conditions before placing an order with Just Joy Designs. Once an order is placed you have signified your acceptance to be bound by the latest Terms & Conditions.
Just Joy Designs reserves the right to change these Terms & Conditions at any time. Any such changes will take effect once posted on the website & it is your responsibility to read the Terms & Conditions on each occasion you use this website.
All orders placed with Just Joy Designs will be subject & in accordance with these Terms & Conditions. We reserve the right to cancel an order at any stage.

Proofs

PDF &/or JPEG proofs are sent via email, unless specifically requested. Great care is taken to ensure all information is accurate, however it is ultimately the responsibility of the client to check layout, wording, spelling & grammar. If designs are approved & signed off with type errors & subsequently printed, Just Joy Designs takes no responsibility & will not be liable for any resulting cost. If replacements are required they will be charged for in full. Therefore we would always encourage that you check spelling & wording thoroughly & perhaps have a friend check it over too.
Design & proofing is timely & has been factored in to pricing, we provide 3 free proofs with 2 proof revisions, from thereafter proofs are charged at £15.00. Therefore we would recommend that you carefully read the text to check for spelling errors & clearly notify us of any information that you feel needs to be added or taken out. Any delay in returning approval of proofs may result in a delay to producing your order.
Please note the colour that appears on your computer screen will differ from printed colour copies, we recommend ordering a printed sample of your stationery if you are uncertain about the colour. One complimentary sample will be printed/sent at your request, further samples will be at your cost. Different printed batches may vary slightly in colour & tone. This is something we cannot be held accountable for.

Quotes & Payment

All costs are quoted in & are to be paid in pounds sterling, by cheque, bank transfer or in person with credit card machine.
From approval of your final proof & full payment, your wedding stationery will be ready for collection or delivery within 2-4 weeks. If you are working to a tighter time scale we are happy to accommodate, but some schedules may incur a rush fee. Please mention your time scale on your initial enquiry.
Just Joy Designs cannot be held responsible for any delay to delivery as a result of late payment.

Copyright

All stationery artwork & designs are copyright of Just Joy Designs, they may not be reproduced in any form without prior permission from Just Joy Designs. Any improper or illegal use of the stationery, artwork or designs will be pursued.
It is the clients responsibility to get permission to reproduce any copyrighted material, such as the words of hymns or poems which are to be featured in the stationery.

Delivery

The utmost care is taken when packaging your stationery, & will always be delivered using a secure method: whether that be by Royal Mail Signed Delivery or hand delivery.
Alternatively, if you wish, you can collect from our design studio or if you live nearby we can deliver. Please note, this is during the hours of 10am-8pm, please make prior arrangement.

Cancellations, Loss or Damage

Once payment has been received, the print run will commence so the full payment amount will be kept if subsequently cancelled.
Just Joy Designs cannot be held responsible for any loss or damage once your order has been dispatched.
Just Joy Designs reserves the right to use any stationery we create for you to promote our products & services by posting images of your stationery on our Social Media outlets and web site blog. However, we will never share any of your personal information with third parties, although images may have some details that are visible. We will not use any of these images until after your wedding date. Please advise us if you do not want us to post images or write about your designs. We will always respect your privacy.