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Data Privacy

If you decide to use Just Joy Designs for your wedding stationery (or any other design related work you ask us to do) we will need to collect information about you, your wedding & or the design requirements. This privacy policy sets out the way in which any personal information you provide to us is used & kept secure by Just Joy Designs.

About Us

Just Joy Designs is a partnership of two individuals.

About This Privacy Policy

This privacy policy explains what information we may collect about you, how we may use it & the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data. Please note that our website contains links to third party websites which are provided for your convenience. We are only responsible for the privacy practices & security of our own web site. We recommend that you check the privacy & security policies & procedures of each & every other website that you visit.

How to Contact us About Your Personal Data or This Privacy Policy

If you have any questions about this privacy policy or about your personal data, please email, telephone or write to us using the contact details on the CONTACT page.

Information We Collect & What We Use it For

We only collect the information required to complete the work you ask of us. The information is supplied by you by email, telephone, letter or in person; we do not use cookies on our website or collect information automatically by any means. Your information is not used by any automated systems such as profiling.
We use your data for the following purposes:
  • To communicate with you
  • To produce the designs you ask of us
  • To print any stationery that is required or to make any other product you require based on those designs
  • To post your goods
  • To provide an invoice which is stored for our records

Third Parties

We do not disclose your information to any third parties, other than to produce your stationery or other products you may require. If we need to outsource the artwork (to be printed or to make other products) we will enclose instructions that your information can not be shared by them & the files must be deleted when the work is complete.

Security of Information

All information is collected manually from you & is stored on an external storage device. This device is not connected to the internet, is encrypted & password protected.

How Long We Keep Your Information

The artwork & designs we create are the copyright of Just Joy Designs & will be retained on password protected external hard drives that are not connected to the internet. However, if you wish us to destroy your information we will change any details to be fictitious thereby allowing us to keep our artwork.
Just Joy Designs reserves the right to use any stationery we create for you to promote our products & services by posting images of your stationery on our Social Media outlets and web site blog. However, we will never share any of your personal information with third parties, although images may have some details that are visible. We will not use any of these images until after your wedding date. Please advise us if you do not want us to post images or write about your designs. We will always respect your privacy.
To comply with financial requirements we keep invoices as a record for six years from the end of the financial year in which the invoice was settled. The information on the invoice is name & address & may include one or more of email address &/or telephone number.

Shop

The shop section of our web site needs special clarification as it is an online shop. When you buy anything from the shop we collect information as part of the check out process When you submit your name, postal address & email address to us, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. The information you submit to us (via our website) is used to send you an invoice by email, post your purchase & to notify you by email that the goods have been despatched.
Once this process is complete we delete your details after fourteen days, giving you time to return the goods should you so wish. However, invoices are retained for six years - see 'HOW LONG DO WE KEEP YOUR INFORMATION'. We accept payment by PayPal & most credit cards.

  • PayPal. By clicking the PayPal button you are taken to the PayPal login screen where you can use your PayPal account to pay. PayPal is an external site ensuring we can not collect any of your financial information.
  • Credit Card. We use an international credit card company (sumup) to process credit card payments. When you enter your credit card details into our online form and click the 'Pay' button your details are sent securely to sumup servers for processing. They comply with all financial regulations and use extra authorization from you to ensure that it is really you making the payment. When your details are sent to sumup we delete them from our system so we never store any of your financial details.

Your Rights

We would also like to make you aware that you have rights concerning the data we hold. For example you can ask us what information we hold & to supply an electronic copy in a format you can access. If we have any errors you can ensure we rectify it & you can place restrictions on how we use your data. You can ask us to erase your data unless there is overriding legislation that specifies records we must keep. If we are unable to comply with your requests or you are unhappy with how we are using your data you can complain to ICO (Information Commissioner's Office).
If at any time you feel you need to talk to us about the information we hold about you please use any of the contact methods listed on out CONTACT page & we will be happy to carry out your instructions.